Fault Finding & Emergency Call Outs

At Broads Electrical, we understand that electrical faults can arise at any time, causing disruptions and potential safety hazards. That’s why we specialize in efficient fault-finding services for both domestic and commercial settings. Our experienced team is dedicated to identifying and resolving issues promptly, ensuring the safety and functionality of your electrical systems.

Comprehensive Electrical Fault Finding: Electrical issues can range from minor inconveniences to major disruptions, impacting your daily life or business operations. Our team of experts is well-versed in fault finding, equipped with the knowledge and tools to diagnose problems accurately. We recognize that some issues may be resolved remotely, and as part of our commitment to customer service, we offer a free over-the-phone consultation to assess the situation.

Free Over-the-Phone Assistance: In many cases, we can provide guidance and solutions over the phone, saving you time and minimising disruptions. Our free over-the-phone assistance is a testament to our dedication to customer satisfaction. We believe in offering support whenever possible, and our team is ready to help you troubleshoot and address minor issues without the need for an immediate site visit.

Prompt On-Site Visits: If it becomes evident that the issue requires a hands-on approach, we prioritise prompt on-site visits. Understanding the urgency of electrical problems, we strive to arrange visits as soon as possible. Our emergency call out service extends within a 15-mile radius of our office in Norfolk, ensuring that local customers receive swift assistance. For locations beyond this radius, we aim to be on-site within 48 hours, recognising the importance of timely resolution.

Emergency Call Out Services: Our commitment to customer service includes offering emergency call-out services for urgent situations. We prioritise high dependency and high-risk scenarios, such as those involving the elderly, hospitals, and care homes. In these cases, we expedite our response to ensure the safety and well-being of individuals who may be particularly vulnerable to disruptions in electrical services.